Clear answers before quotation.

Yes. We purchase standard panels, aluminum profiles, hardware and foam to the approved specification. Panel cutting, CNC foam machining, case fabrication, assembly and order inspection are completed by our own team in Cangzhou.

Yes. Many orders are purchased by trading companies and distributors for overseas supply, so we do not always receive the final destination or end-user name. We prepare the product, packing and available order documents to the confirmed buyer requirements.

MOQ starts from 1 piece. Pricing depends on dimensions, construction, interior and project requirements.

Yes. Physical prototypes are paid. They are recommended when fit, handling, access or functional approval is important.

Equipment dimensions, weight, quantity, destination, transport method, photos or drawings, and a list of accessories. Approximate information is enough to start.

EVA, PE, XPE and PU options are available. Density, thickness and structure are selected according to equipment and use. Special claims such as ESD or flame resistance require a specified material grade.

Phenolic-laminated plywood is commonly quoted in approximately 6, 9 or 12 mm. Black is the standard starting point. Blue, red, gray, white and other laminate colors may be sourced, subject to supplier stock and minimum material quantity. A lightweight composite panel can also be reviewed when case weight is important.

Timing depends on drawing complexity, component availability, prototype approval, quantity and testing. For early planning, allow approximately 1–3 working days for requirement review, 2–5 for drawing, 7–15 for an optional paid prototype and 15–30 for production after approval. These are planning ranges; the committed schedule is stated in the quotation.

Yes. Project drawings can define dimensions, construction, hardware positions and internal layout before production.

Project-specific prototype and pre-shipment photos or videos can be agreed as part of the order workflow.

Not automatically. Those claims depend on the exact case configuration and evidence from an agreed test method.

There is no single universal certification for every empty flight case. Requirements depend on materials, destination, application and buyer contract. The importer or customs agent should confirm destination-specific requirements.

Testing can be discussed. The method, sample configuration, acceptance criteria, schedule and cost must be agreed first.

Yes. We can supply pre-cut panels, profiles, purchased hardware and machined foam for customer assembly. The final packing method depends on the case design, quantity and shipping economics.

Photos are enough to start a conversation and are often the fastest way to get a first indication. For anything with tight tolerances, cavities are routed from dimensions or a drawing. If you have a photograph with a tape measure in frame, that is usually enough for us to quote and then confirm on a drawing.

Amendments are issued as a new drawing revision and you approve that revision. If a change reaches us after cutting has started, we will tell you what is recoverable and what is not before any work continues.

The approved drawing is the reference. If the finished item does not match the approved drawing, we correct or replace it. If the equipment changed after approval, that is a new specification rather than a defect, and we will quote the amendment.

Yes. Send the internal dimensions, photographs of the existing item and, where a close match matters, a sample of the foam grade. Matching an existing insert is a common starting point for reorders from a previous supplier.

Yes. Air freight and courier are used for samples and small orders. Trade terms are quoted per shipment, so a single prototype and a full container are both workable.

Repeat orders run from the approved drawing, which removes the design and setup share from the unit price. If you expect volume growth, tell us at quotation stage so the specification is set up to scale.

It follows the load and the equipment surface. PE for heavy items and base layers, EVA for general tool and instrument protection, XPE where a finer routed surface matters, PU where shock absorption is the priority. If you describe the equipment we will propose a grade rather than list options.

Yes. Inserts are often produced first as a paid sample, because the insert is what determines whether the equipment is actually protected. The case is specified once the insert is confirmed.