Contact

Talk to the factory
directly.

Send the equipment details, drawings or photos and we will reply with a quotation and a production plan. We answer enquiries in English and Chinese.

1 dayTypical reply time
EN / 中文Working languages
1 pcMinimum order
DIRECT CONTACT

How to reach us.

Email

626annie@163.com
Best for drawings, specifications and formal quotations. Attachments of any size are welcome.

WhatsApp

+852 7084 0732
Fastest for quick questions, photos and progress updates during production.

Hong Kong office

Kowloon, Hong Kong
Commercial contact, quotations and shipping coordination.

Factory

Cangzhou, Hebei, China
Panel cutting, CNC foam machining, fabrication, assembly and inspection.

BEFORE YOU WRITE

What to include in your enquiry.

The more of these you can send, the faster a quotation becomes a production drawing. None of it is mandatory — if you only have a photo and a rough size, send that and we will work from it.

01Equipment

What the case or insert protects. Manufacturer and model number help.

02Dimensions

Length × width × height, including any connectors, handles or protruding parts.

03Weight

Unit weight if known. It drives panel thickness and caster choice.

04Quantity

One prototype, a small batch, or an annual volume — all are workable.

05Transport

Air, sea, road or hand carry. It changes the protection level we recommend.

06Destination

Country and, if you know it, the receiving port or airport.

07Deadline

The date you need it in hand, not the date you would like it shipped.

08References

Sketches, 3D files, photos or an existing case you want matched.

WHAT HAPPENS NEXT

A reply you can act on.

Step 1 — Review

We read the requirement, check feasibility and flag anything that would affect protection, cost or lead time.

Step 2 — Quotation

You receive pricing, the proposed specification, the lead time and the trade term in one written reply.

Step 3 — Drawing

On request we issue a production drawing for approval before anything is cut.

DOWNLOAD

Product brochure.

Product and service brochure (Chinese)

Our 15-page Chinese-language brochure covering the product lines, applications, materials and order process. Download the PDF (2.3 MB). An English edition is in preparation — for English-language specifications, ask us directly.

VISITING

If you want to see the operation.

Most overseas buyers never visit. If you do, this is how it is arranged.

01Tell us the dates

Give as much notice as you can so the team handling your project is on site.

02Send what you want to see

Specific production stages are easier to arrange than a general tour.

03Agree the checklist

If you are auditing, bring the checklist and we will work through it against your project's drawing.

04Sample before you travel

Where the decision is commercial rather than technical, a paid prototype answers it faster than a flight.

PRACTICAL

What to expect when you write to us.

Reply time

Typically within one working day. Enquiries that include dimensions and a quantity are answered with pricing rather than questions.

Languages

English and Chinese. Drawings and quotations are issued in English by default.

Time zone

Cangzhou and Hong Kong are UTC+8, which overlaps the working day in Australia, Southeast Asia and most of Europe's afternoon.

Drawings and attachments

Send STEP, DXF, DWG, PDF, native files or photographs. Attachments of any size are welcome.

Commercial contact

The Kowloon office handles quotations, documentation and shipping coordination. Technical questions are relayed to the production team the same day.

BEFORE YOU WRITE

Questions we are asked most often.

Can you quote from a photo?

Yes, and it is often the fastest start. Send a photo with a tape measure in frame and we will give a first indication, then confirm on a drawing.

Do you have a catalogue with prices?

No. Every case and insert is built to order, so a price list would not mean anything. The quotation is the catalogue.

What is the smallest order?

One piece. Prototypes and single replacement inserts are routine rather than an exception.

How long before we hear back?

Typically one working day. Enquiries that include dimensions and a quantity come back as pricing rather than as further questions.

Can you sign an NDA?

Where a drawing or product is confidential, tell us before sending it and we will agree the basis in writing first.

Who will we be dealing with?

The same commercial contact from quotation through shipment. Technical questions are relayed to the production team rather than to a separate office.

ALSO USEFUL

Pages buyers read next.

Payment & lead time

Deposit and balance, trade terms, and typical production windows.

Engineering support

What to send for a drawing, and the tolerance conventions we work to.

Project examples

Six representative briefs and the specification behind each one.

Send your equipment details.

Email 626annie@163.com ↗ WhatsApp +852 7084 0732 ↗